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Return & Exchange Policy

Return & Exchange Policy

 

We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to help with a return or exchange under the terms below.

 

Return Window

You may request a return within 7 days of the delivery date. Items must be unused, unwashed, and in their original condition and packaging with all tags attached.

 

Exchanges

We offer exchanges for a different size or color, subject to stock availability. To request an exchange, please contact our support team within 7 days of delivery with your order number.

 

Non-Returnable Items

Sale items, gift cards, and personal care or hygiene products are not eligible for return or exchange unless they arrive damaged or defective.

 

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are credited to your original payment method within 5-7 business days.

 

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery along with photos of the item so we can resolve the issue quickly.

 

How to Start a Return or Exchange

Please reach out to our customer support team with your order number and reason for the return or exchange, and we will guide you through the next steps.

 

Contact Us

For any questions about this policy, please contact our customer support team through our website.